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| vpr Matrix Notebooks Frequently Asked Questions Model 175B4 |
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Q: How do I turn my notebook PC on?
A: New notebooks must first have the battery installed and the AC power adapter plugged in. To turn on the notebook, push the
red button located at the top of the keyboard.
REMINDER: Your notebook modem should be connected to a working phone line when you first start the notebook.
Q: How do I charge the battery? How long does it take to charge?
A: To charge the notebook battery you need to plug in the AC power cord and adapter. The battery will charge fastest when the
system is powered off, but can also be charged while you are using your notebook. With the notebook powered off, the time
needed for a full charge is 2.5–3 hours. With the notebook in use, the average charge time will be approximately twice as long.
Q: How long will the battery last?
A: Battery life is dependent on system usage. Life can vary from 2–4 hours during average to heavy use.
Q: How do I remove the battery?
A: Power off your notebook. Turn the notebook over and locate the battery’s charge indicator (it has 4 LED lights). Push the
battery latch in direction of the arrow while simultaneously lifting the battery out of the battery compartment.
Q: Should the bottom of the notebook become warm?
A: The bottom of your notebook PC may get warm during use. The notebook is designed so the temperature should not become
uncomfortably warm if you’re using it on your lap, and the heat will not damage the notebook.
Q: Why does the fan in my notebook sometimes turn on and off?
A: The fan is designed to maintain optimal thermal performance inside the unit. The fan will turn on and off during
normal usage.
Q: How do I clean the display?
A: There are a variety of cleaners offered at your local Best Buy store.
Q: Where is the serial number?
A: The serial number is located on the bottom of the notebook.
Q: Will my notebook work outside the U.S.?
A: This notebook is only sold in the U.S. and Canada. Your notebook will function outside the U.S. and Canada with
country-specific requirements such as power cords, adapters, modems, and region-specific DVD titles.
Q: Can I upgrade my hard drive?
A: Your system hard drive is upgradable. For further information please contact Best Buy technical support and service.
Q: How do I upgrade the memory?
A: First, disconnect the AC power by unplugging your power adapter. Turn over the laptop and remove the battery. Locate and
remove the memory panel. Insert the memory module into the open socket, and replace the memory panel.
NOTE: You should verify that your notebook has an open memory socket available (some models may not). If no open socket
is available, please contact Best Buy technical support and service.
For further assistance, contact our Customer Support Group @ 1-800-332-4800.
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