vpr Matrix Monitors Getting Started Guide Model 1760
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Contents:
1. Connecting Your Monitor
2. Turning on Your Computer and Checking Your Monitor
3. Installing the Correct Monitor Driver from CD
4. Setting the Resolution
5. Setting the Refresh Rate
6. Application Brightness Control Setting
7. Safety Instructions
8. Troubleshooting Guide
9. Troubleshooting Checklist
10. Warranty

1. Connecting Your Monitor
  1. Set the front of your monitor to face east if possible. Because of the effects of the earth’s magnetic field, the colors, bend and tilt of the screen image may change slightly according to the installation direction.
  2. Connect the power cord for your monitor to the power port on the back of the monitor. Plug the power cord for the monitor into a nearby outlet.
  3. Connect the end of the signal cable to your computer’s video port (video board, video card or graphics card).
 2. Turning on Your Computer and Checking Your Monitor
  1. Turn on your monitor and then turn on your computer.
  2. Wait for the Windows screen to appear.
  3. When Windows has finished loading, check if the video adapter driver is installed (see instructions below). If the video adapter driver is not installed, contact the store or the video card manufacturer immediately.
How to check if you have the correct monitor driver installed
Use the following path from the Start Menu in Windows to reach your Video Display Settings:
Start › Settings › Control Panels › Display › Settings › Advanced › Adapter

If you see a message like “Unknown” or “Standard Display Adapter” in the adapter section, this means that the correct driver is not installed. The next section will tell you how to install the correct driver. Installation is a simple process that should take only a few minutes.

 3. Installing the Correct Monitor Driver from CD
  1. Complete the previous steps.
  2. Insert the CD provided with the monitor into your computer’s CD-ROM drive. Please wait, as the CD driver installation program should start automatically.
  3. If the CD does not start automatically, click on ‘My Computer’ to find the drive that the monitor driver CD is in (usually drive D:/ or E:/). Double-click the CD drive to see the contents of the CD, then double-click D:/Monsetup.exe or E:/Monsetup.exe.
  4. When you see the initial screen of the CD, select the choice that describes your computer’s operating system.

    Windows ME/98/95 Driver
    Installation of the monitor driver for Windows® ME/98/95 users
    Windows XP/2000 Driver
    Installation of the monitor driver for Windows® XP/2000 users

    (If you don’t know what operating system your computer uses, consult your computer documentation).
  5. After you select your operating system you will be able to read the User Guide. This guide contains extensive information about installing, using and troubleshooting your monitor. Please refer to this guide if you should have any problems with your monitor. Save this CD in a safe place, as you may need it if you upgrade your PC or reinstall your monitor.
 4. Setting the Resolution

The optimum resolution may differ according to the size of the monitor.
For this 17-inch monitor, the optimum resolution is 1024 x 768.

To set the resolution, follow these steps:
1. Click Start › Settings › Control Panel.
2. Click the Display icon.
3. Click Settings.
4. Click Apply after adjusting the screen area.
5. Click OK.
6. Click Yes.

 5. Setting the Refresh Rate

The higher you set the refresh rate, the better the resolution becomes.
The maximum refresh rate can be limited by the capacity of your system.
This monitor is specially designed for use with vpr Matrix computer systems.
If you have a vpr Matrix computer, set your refresh rate at 100Hz.
For other computer brands, the recommended refresh rate is between 75Hz–85Hz.
An inappropriate refresh rate may fatigue your eyes.

To set the refresh rate:
1. Click Start › Settings › Control Panel.
2. Click the Display icon.
3. Click Settings.
4. Click Advanced.
5. Choose Adapter and select 100Hz (or 75–85Hz if not a VPR Matrix computer) in Refresh Rate.
6. Click Apply.
7. Click Yes.
8. Click OK.
9. Click Yes.

6. Application Brightness Control Setting

Application Brightness Control Setting refers to a new monitor feature that offers screen display quality twice as bright and clear than that of existing monitors. It provides display brightness and resolution most appropriate for viewing text, Internet or multimedia animations to satisfy varying user requirements.

The user may select one of three preconfigured brightness and resolution options by simply pressing one of the Application Brightness buttons located on the monitor's front. The three settings are designed for:

1) viewing text (Work)
2) playing games and surfing the Internet (Games)
3) viewing movies and photos (Movies!)

Application Brightness can also be used to improve the clarity of video or photographic images by increasing the brightness of a certain part of the monitor. Use this function in the on-screen display to enjoy clearer images when you watch TV, movies or photos.

 7. Safety Instructions

Plugging In
Do not use a damaged or loose plug, pull the plug out by the wire, or touch the plug with wet hands.
Use only a properly grounded plug and outlet.
Do not excessively bend the plug and cord or place heavy objects on it.
Disconnect the plug from the outlet during storms or lightning or if the monitor is not used for a long period of time.
Do not connect too many extension cords or plugs to an outlet.
Do not try to move or turn the monitor by pulling on the wire or the signal cable.

Ventilation
Do not cover the vents on the monitor cabinet.
Put your monitor in a location with low humidity and a minimum of dust.
Never insert anything into the monitor openings.

Placement and Handling of Your Monitor
Place the monitor on a flat and stable surface.
Set the monitor down carefully.
Do not set the monitor face down on the glass screen.
Do not use the monitor without the monitor stand.
Do not place any heavy objects on the monitor.
Do not use or store flammable substances near the monitor.
Keep the monitor away from any magnetic fields.

Cleaning
Do not spray detergent directly on the monitor.
Use a very mild cleaner and soft cloth with the monitor case and screen—harsh detergents, alcohol-based cleaners or coarse cloth can cause damage to the plastic case and the anti-glare coating on the screen. Do not set liquids, chemicals or any small metal objects on the monitor.

Using Your Monitor
Do not open the monitor case for any reason—there are no serviceable parts inside and there is a danger of electric shock even if the monitor is not plugged in. If your monitor does not operate normally or if there are any unusual sounds or smells coming from it, unplug it immediately and contact an authorized dealer or service center. For each hour of looking at the monitor, you should let your eyes rest for 5 minutes.


 8. Troubleshooting Guide

Self-test Monitor Check
If you are having a problem seeing images on your monitor, performing this check will help you determine if the problem is with your monitor or with your computer and video card.

1. Turn off both your computer and monitor.
2. Unplug the monitor cable from the back of your computer.
3. Turn on the monitor.

If you see a rectangle with “No Connection” and “Check Signal Cable” appears, along with three colored squares inside the rectangle, this means your monitor is functioning properly. If you are still having a problem after reconnecting your monitor to your computer, check your computer, signal cable and video card for problems.


 9. Troubleshooting Checklist

Problem Checklist Solution
No images on the screen.
Is the cord connected properly? Check the power cord connection and supply.
Is the monitor light off? Depress the power button.
Can you see “No connection. Check Signal Cable” on the screen? Check the signal cable connection.
Does the initial screen (login screen) appear and then disappear? Boot the computer in the applicable mode (safe mode for Windows 95/98), then change the frequency of the video card following the directions earlier in the Getting Started Guide section 4: Setting the Resolution.
Note: If the initial screen (login screen) does not appear, contact a service center or your dealer.
Can you see “Sync. Out of Range 68.7kHz 168Hz PP”? The frequency your video card is set to is out of the range of the monitor. See section 5 of the Getting Started Guide, “Setting the Refresh Rate” and adjust the resolution and frequency to a rate that the monitor can handle.
Is the power indicator on the monitor blinking at 1-second intervals? The monitor is in power-saver mode. Press a key on the keyboard or move the mouse to activate the monitor and restore the image on the screen.

I cannot see the On-Screen Display (OSD).
Have you locked the On-Screen Display Menu to prevent changes? Unlock the OSD by pressing the Menu for at least 10 seconds

The image on the screen is shaking.
Check the monitor configuration to see if it is in Interlace Mode (Interlace Mode: Vertical frequency 43Hz, 97Hz(i), etc. The signal from the video card exceeds the maximum resolution and frequency of the monitor. See sections 4 and 5 of the Getting Started Guide to reset the resolution and/or the refresh rate
Are there any magnetic items such as a power adapter, speaker, appliance or high-voltage wire nearby?

 Move the monitor away from anything that can create a strong magnetic field.
Is the voltage stable? The screen image can appear to shake or vibrate during periods of low voltage. A voltage regulating power supply can correct this problem.
The screen image can also appear to shake or vibrate if there is a problem with the video card or the computer’s main board. Contact your video card manufacturer or your computer manufacturer for assistance.

The screen shows strange colors or just black and white.
Is the screen displaying only one color? Check the signal cable connection. Make sure the video card is fully inserted into its slot.
Have the screen colors changed after running a program or after an application has crashed? Reboot the computer
Has the video card been set properly? Set the video card by referring to your computer or video card manual.

The screen has suddenly become unbalanced.
Have you changed the video card or the driver? Adjust image position and size using the On-Screen Display.
Have you adjusted the resolution of the monitor? Adjust the resolution and frequency of the video card (refer to sections 4 and 5 of the Getting Started Guide).
The screen can be unbalanced due to the cycle of the video card signals. Readjust the viewed image position by referring to the On-Screen Display.

The screen is out of focus or the On-Screen Display cannot be adjusted.
Have you adjusted the resolution of the monitor? Adjust the resolution and frequency of the video card (refer to the Preset DisplayModes).

The screen is partially distorted.
Are there any magnetic devices or items such as adapters, speakers, appliances or high-voltage wires near the monitor? Enter the On-Screen Display and perform a “degauss.” Keep the monitor away from magnetic items.

The LED light on the monitor is blinking but there are no images on the screen.
Is the frequency properly adjusted? Check the Display Timing using the On-Screen Menu. Adjust the frequency properly by referring to the video card or computer manual and the Preset Display Modes.
The maximum frequency per resolution may differ from product to product.

There is a message that reads “Unrecognized monitor, Plug & Play (VESA DDC) monitor found.”
Have you installed the monitor driver? Install the monitor driver according to the driver installation instructions in the Getting Started Guide section 3.


10. Warranty

vpr Matrix Monitor Limited Warranty

“You” as used in this limited warranty means the original purchaser of the product covered by this limited warranty. This limited warranty only applies to you and is not transferable.
THIS LIMITED WARRANTY APPLIES TO THE PRODUCT YOU PURCHASED. AS USED IN THIS LIMITED WARRANTY, THE TERM “PRODUCT” MEANS THE vpr Matrix MONITOR YOU PURCHASED FROM AN AUTHORIZED RETAILER AND DOES NOT INCLUDE ANY SOFTWARE, EXTERNAL PERIPHERALS SUCH AS JOYSTICKS, PRINTERS, SCANNERS, ETC.

This limited warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

One Year Limited Warranty

What does my limited warranty cover?
Vpr Matrix warrants that the Product, your vpr Matrix monitor, will be free from defects in material and workmanship under normal use for a period of one (1) year commencing on the date you purchased the Product and ending on the first anniversary of the date of your purchase (the “Warranty Period”). In the event that warranty service is performed to correct a Product defect covered under the terms of this limited warranty, vpr Matrix or a vpr Matrix authorized third party service provider will replace or repair any defective part with a functionally equivalent new, used, or reconditioned part or Product that is in good working order. All replacement or exchanged parts are warranted for the remainder of the original Warranty Period. By accepting the performance of warranty services, you agree that all removed parts or Products that are replaced during the performance of warranty services will become the property of vpr Matrix or a vpr Matrix authorized service provider. The sole remedy under this limited warranty shall be repair or replacement of parts or Product as provided above.

How do I obtain warranty service in the United States?

If warranty service is required in the United States, please call vpr Matrix Customer Support at 1-800-332-4800 (7 days a week). Please have the following required information ready when making your call: serial number and date of purchase. Proof of purchase in the form of an invoice or sales receipt which is evidence that the unit is within the warranty period may be required to obtain warranty service. The monitor serial number may be found on the hardware Product. In the event the product needs to be repaired, the Customer Support Representative will provide instructions to you.

vpr Matrix’s mailing address for warranty matters in the United States is: vpr Matrix, P.O. Box 9312, Minneapolis, Minnesota 55440-9312, Attention: Limited Warranty Department. Service options may vary between countries, and therefore warranty service can only be provided in the United States. Product taken outside of the United States of America must be returned to the U.S. to receive warranty services.

The terms and conditions for obtaining warranty service under this limited warranty are subject to change by vpr Matrix without notice. The availability of toll-free telephone lines during or after the limited Warranty Period, the types of services vpr Matrix may offer from time to time to its customers, and the days and hours of operation during which vpr Matrix’s customer support opera-tions will be available, are all subject to change, without notice, at vpr Matrix’s discretion.

What is not covered by this limited warranty?
This limited warranty does not cover cracked, scratched, broken or modified plastic or other cosmetic damage; parts that have been altered, defaced or removed; or CRT or LCD scratches. Also, it does not apply to repairs or replacement necessitated by any cause beyond the control of vpr Matrix including, but not limited to, any malfunction, defects or failures which in the opinion of vpr Matrix that were caused by or resulting from unauthorized service or parts, improper maintenance, shipping or transit accidents, modification or repair by the user, abuse, misuse, neglect, accident, fire, flood, or other acts of God, incorrect line voltage or normal wear and tear, including, without limitation, phosphor burns, purity problems and geometric distortion. Normal CRT aging may result in reduced focus and luminance characteristic of the monitor. CRT phosphor burns are caused by operation the monitor at excessive brightness levels for extended periods. Purity problems may be caused by monitor mishandling. This limited warranty does not apply to damage that occurs during unpacking, setup, or installation; removal of the product for repair; reinstallation of the product after repair, or shipping cost of the product for any purpose

**IMPORTANT** Critical components: vpr Matrix’s products are not authorized for use as critical components in life support devices or systems without the express prior written approval of the Chief Executive Officer of vpr Matrix. Life-support devices or systems are those that are intended to support or sustain life and whose failure to perform can be reasonably expected to result in a significant injury to the user. Critical components are those where failure to perform can be reasonably expected to cause failure of a life support device or system or affect its safety or effectiveness.

vpr Matrix MAKES NO OTHER EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE WARRANTY PERIOD. SOME STATES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED LIMITED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

UNDER NO CIRCUMSTANCES SHALL vpr Matrix BE LIABLE IN ANY WAY TO YOU, TO THE END-USER OR ANY THIRD PARTY FOR ANY DAMAGES IN CONNECTION WITH THE SALE, PURCHASE OR USE OF THE PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY LOSS OF DATA, LOSS OF BUSINESS, LOSS OF PROFITS, LOSS OF USE OF THE HARDWARE PRODUCT OR ANY ASSOCIATED PERIPHERALS, COST OF REPLACEMENT PRODUCT, DOWN-TIME, CHARGES FOR YOUR TIME AND EFFORT, OR ANY OTHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER OR NOT FORESEEABLE AND WHETHER OR NOT BASED ON BREACH OF LIMITED WARRANTY, CONTRACT OR NEGLIGENCE, EVEN IF vpr Matrix HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

You must remove all videotapes, compact discs, floppy disks, or film prior to delivery of any electronic equipment to any service provider for repairs or serving. Further, it is your responsibility to copy or backup all data on any electronic storage device you may have prior to delivering such device to any service provider for repair or servicing. NEITHER vpr Matrix NOR ITS SERVICE PROVIDERS SHALL BE RESPONSIBLE FOR ANY LOSS OR DESTRUCTION OF DATA OR MEDIA RESULTING FROM ANY WARRANTY SERVICES PERFORMED.

By accepting the terms and conditions of this limited warranty, you agree to comply with all applicable laws and regulations of the various states and of the United States. You agree that the terms and conditions of this limited warranty will be interpreted, construed and enforced in all respects in accordance with the laws of the State of Minnesota without reference to its choice of law principles. The terms and conditions of this limited warranty, may not apply to you to the extent that any provision of this limited warranty is prohibited or unenforceable by applicable law.
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